Privacy Policy
Your privacy is our priority. This policy explains how we collect, use, and safeguard your personal information in connection with our industrial extraction products and services.
Introduction
At Elptec, we are committed to safeguarding the confidentiality and protection of your personal and business data. This policy outlines how we process information related to our products, services, and business interactions within the industrial cleaning and extraction sector.
Data We Collect
To deliver our services effectively and securely, we collect limited information through our website:
- Contact information submitted via our contact form (name, email, phone number, company)
- Technical data (IP address, browser type, device information) through Vercel Analytics
- Form submissions processed securely via Formspree
- reCAPTCHA verification data to prevent spam
We do not collect sensitive personal data through our website. For equipment services, we may collect operational data to enable optimization, predictive maintenance, and safety improvements.
Purpose of Data Processing
The collected data is used exclusively for legitimate business purposes:
- Responding to your inquiries and providing information about our services
- Improving our website performance and user experience
- Preventing spam and abuse through reCAPTCHA
- Complying with legal and regulatory obligations
- Communicating updates about our industrial products and services
Third-Party Services
We use the following trusted third-party services that may process limited data:
Formspree
Purpose of the Policy: Secure form submission processing
Data: Contact form data only
Vercel Analytics
Purpose of the Policy: Website traffic analysis
Data: Anonymous usage statistics
Google reCAPTCHA
Purpose of the Policy: Spam protection
Data: Interaction data to distinguish humans from bots
All third-party services comply with GDPR regulations and we have data processing agreements in place where required.
Data Security
We implement appropriate technical and organizational measures to protect your data:
Technical Measures
- HTTPS encryption for all data transmission
- Secure form processing through Formspree
- Regular security updates and monitoring
- Limited data retention periods
Organizational Measures
- Access to data is restricted to authorized personnel only
- Staff training on data protection principles
- Regular review of data processing activities
Data Sharing and Disclosure
We do not sell or rent your personal data. Your information may be shared only when necessary:
- With service providers (Formspree, Vercel) solely for providing their services to us
- When required by law or to protect our legal rights
- In connection with business transfers (merger, acquisition)
Elptec does not disclose your data to third parties for marketing purposes.
Cookies and Tracking
Our website uses minimal cookies and tracking technologies:
| Type | Purpose | Examples |
|---|---|---|
| Essential | Required for basic site functionality and security | Session cookies, reCAPTCHA tokens |
| Analytics | Help us understand how users interact with our site | Vercel Analytics cookies |
You can manage cookie preferences via your browser settings. Essential cookies are required for the contact form to function properly.
Your Data Rights
Under GDPR, you have the following rights regarding your personal data:
Right to access and receive a copy of your personal data
Right to request correction of inaccurate data
Right to request deletion of your data
Right to restrict or object to data processing
Right to data portability
Right to withdraw consent at any time
To exercise any of your rights, please contact us using the information below. We will respond within 30 days.
Data Retention
We retain personal data only for as long as necessary:
- Contact form submissions: 24 months
- Analytics data: 26 months
- Service-related data: As required by applicable laws
Contact Information
For questions about this privacy policy or to exercise your data protection rights:
Data Protection Officer
+39 0583 495158
Elptec S.r.l, Via Tazio Nuvolari 59, 55012 Capannori (LU) – Italy
Policy Updates
We may update this privacy policy periodically. The latest version will always be posted on our website with the effective date.